Logs

Transaction logs are detailed records of all actions and events related to a Payment Transaction. They are used to monitor, debug, and audit the payment lifecycle. These Logs help Payment Providers, Merchants, and technical teams understand what happens at each stage of a transaction.

Review Logs

Navigate to the Transactions tab and click the particular Payment Request on the grid.
The system redirects you to a page with payment details at each initiation level: Payment Request, Commit, and Transaction.
Go to the Logs tab of the Payment Transaction level.
Click a specific entity. The system should open a side-bar drawer with all the respective details.
The details include: General information, Timeline, and Provider payloads.

Command & Flow action & Status

1. Commands

Payment Command is an entity that is a reflection of a single payment interaction with a Provider. The main task of the Payment Command is to control financial interactions, standardise interactions and the algorithm.

Command	Description
Void	Cancels a previously authorised payment before it’s captured; no funds are moved.
Verify	Performs a card verification without charging the card.
Complete Verify	Finalises the card verification process.
Authorize	Reserves funds on the card without transferring them yet.
Authenticate Browser	Initiates browser-based authentication.
Authenticate 3DS	Starts a 3DS authentication process for the payment transaction.
Authenticate 3DS Finance	Initiates the financial step of 3DS authentication, which is linked to actual payment execution.
Complete Authorize	Completes the authorisation after the Customer authentication.
Complete 3DS Verifying	Finalises 3DS verification.
Complete 3DS Finance	Finalises the financial part of 3DS, ensuring the transaction is authenticated and ready for capture.
Google Pay 3DS Verify	Verifies a Google Pay transaction with 3DS authentication included.
Complete Sale	Finalises a sale transaction.
Refund	Returns previously captured funds to the Customer.
Get Refunds	Retrieves a list of Refund operations related to a specific transaction.
Initiate	Starts a new payment session.
Provide Invoice	Sends invoice data or attaches invoice details to the payment flow.
Get Redirect Form	Returns a form or redirect URL for browser-based flows.
Apple Pay Authorize	Initiates authorisation using Apple Pay credentials.
Capture	Captures funds previously held during authorisation.
Sale	Combines authorisation and capture into a single operation.
Sale By Token	Executes a sale using a saved Payment token.
Get Acs Form	Retrieves the Access Control Server form used for 3DS authentication challenges.
Apple Pay Charge	Executes a complete Apple Pay transaction.
Google Pay Charge	Executes a complete Google Pay transaction.
P2P Debit	Processes a peer-to-peer debit transfer between users.
Get Payment	Fetches the current status and details of the specified payment.
Authenticate	General authentication command.
Check 3DS Enrollment	Checks if the cardholder is enrolled in 3DS before initiating authentication.

2. Flow actions

Flow action is an entire logical operation that can include multiple Payment Commands.

Flow action	Description
Void	Cancels a previously authorised transaction before the funds are captured.
Verify	Performs a non-financial card validation to confirm the card is active and can be used.
Authorize	Reserves funds on the Cardholder's account without actually capturing them.
Check Status	Retrieves the current state of a payment or Command.
Initiate	Creates or starts a new payment session or flow.
Charge	Performs a payment that combines both authorisation and capture.
P2P Debit	Executes a peer-to-peer (P2P) debit transaction, where funds are moved from one Customer's account to another.
Refund	Returns funds to the Customer from a previously completed transaction.
Sale by Token	Performs a payment using a previously saved Payment token.

3. Statuses

Payment Command status is an entity that represents the current state of a Command in a payment system.

Status	Description
Queued	The Command has been received and placed in the execution queue, but has not yet started processing.
Processing	The Command is currently being executed.
Processed	The Command was successfully executed, and the expected outcome was achieved.
Failed	The Command could not be completed due to an error.
Terminated	The Command was intentionally stopped or cancelled before completion.