What is the Payment and Payout management?

Payments & Payout management defines the flow for working with Payments and Payouts to track all related operations. Our system enables seamless monitoring, ensuring transparency, accuracy, and control over the both Payment and Payout process.

In that respect, we single out payment operation tracking on three levels: Payment/Payout Request, Payment/Payout Commit, and Payment/Payout Transaction.

1. Manage Payment & Payout Requests

Payment/Payout Request is is the initial step in the process that includes all the necessary details required to process the payment and payout and signifies the procedure initiation. We provide different options and a rich interface to help you manage your Payment/Payout Requests. In the flow below, you can look at various options for tracking the data and corresponding details.

1. Navigate to the Transactions tab and choose Payments or Payouts in the top left corner of the page to single out the specific scope of Paymentor Payout Requests.
2. Then, you can establish the particular View to make the needed details visible and at hand. To learn how to set it up, go to the Views & Toolbar guide.
3. You can switch between the Live and Test Requests using the segmented toggle switch accordingly.
4. Also, you can create a new Request by clicking the corresponding button at the top right corner of the page. To learn the specifics, go to the Create Manual Payment Request guide.

5. To check the Request details, click the particular Payment/Payout Request on the grid.
6. The system should redirect you to a page with details for each initiation level.
7. Choose the Request entity on the left side of the menu. It stays at the top and is the first in the level hierarchy.
8. Click the Details tab and review the data allocated based on the categories.
9. You can also switch to the Transactions tab of the particular Request and view the Commits, Transactions.
10. You can also review Refunds linked to a Payment Transaction.

2. Manage Payment & Payout Commits

Payment or Payout Commit is the operation that reflects the Customer’s payment/payout action and contains the Method itself and the Method fields selected by the Customer. This step ensures the payment is confirmed and the funds are allocated. One Request might have more than one Commits depending on the particular situation and payment peculiarities.

1. Navigate to the Transactions tab and click the particular Payment/Payout Request on the grid.
2. The system redirects you to a page with payment/payout details at each initiation level: Payment/Payout Request, Commit, and Transaction.
3. To review the Commit details in particular, choose the entity on the left side of the menu under the Request entity.
4. Click the Details tab and review the data allocated based on the categories.
5. You can also switch to the Transactions tab of the particular Commit and view the Transactions linked to it.
6. You can review the Refunds that are linked to the Payment at the Transaction level.

3. Manage Payment & Payout Transactions

Transaction is an entity reflected by a payment/payout on the Provider side. Its main task is to control the payment/payout process: the sequence of commands on the Provider, status transitions, and processing amounts.

To cut it short, the Transaction is the final state of the payment/payout process, capturing the data flow and completing the payment/payout lifecycle.

1. Navigate to the Transactions tab and click the particular Request on the grid.
2. The system redirects you to a page with payment/payout details at each initiation level: Payment/Payout Request, Commit, and Transaction.
3. To review the Transaction details in particular, choose the one on the left side of the menu.
4. Click the Details tab and review the data allocated based on the categories.
5. You can also switch to the Transactions tab of the particular Transaction and view the payment Refunds initiated utilising the given Transaction. To learn more, go to the Refunds guide.

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The main difference between Payments and Payouts at the Transaction level is that Refunds are supported for Payments only.

Details

Our system provides a clear overview of the Details gathered at each level of the payment & payout process.

Look at the table below to understand what data you can track in your operations. The data is categorised and adjusted at your disposal.